Terms Of Service

LOUD Smoke Supply - Terms & Conditions
Last Updated: 3/13/25

1. OVERVIEW

This website (supplyloud.com) is owned and operated by J&C CBD, LLC, doing business as LOUD Smoke Supply ("Company", "we", "us", or "our"). These Terms & Conditions (the "Terms") govern your access to and use of our website, products, and services. By accessing our site or purchasing from us, you agree to be bound by these Terms.

If you do not agree to all these Terms, you may not access our website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform allowing us to sell our products and services to you.

2. AGE & LEGAL COMPLIANCE

You must be at least 21 years old to purchase from our store, regardless of your state’s cannabis laws.
It is your responsibility to understand and comply with your local, state, and federal laws regarding the possession, use, and purchase of our products.
We do not ship to locations where our products are restricted or illegal.
We reserve the right to refuse service to anyone for any reason, including suspected violations of applicable laws.

3. LEGAL DISCLAIMERS

Our products comply with the 2018 U.S. Farm Bill, containing less than 0.3% Delta-9 THC on a dry weight basis.
We do not guarantee legality in all jurisdictions. By purchasing, you assume full responsibility for complying with local laws.
FDA Disclaimer: These products and statements have not been evaluated by the Food & Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. Consult a licensed physician before using any cannabis product.
Use at Your Own Risk: We are not liable for how you use our products.

4. ORDERING, SHIPPING & DELIVERY

We reserve the right to limit, refuse, or cancel orders at our sole discretion.
State Shipping Restrictions: We do not ship our products to states where they are prohibited by law. Orders placed from such locations will be canceled.
Lost or Seized Packages: LOUD Smoke Supply is not responsible for any orders that are lost, stolen, or confiscated by postal services or law enforcement. However, shipping insurance can be purchased to mitigate these risks. Please click here to learn more about shipping
Once an order has shipped, all sales are final.

5. RETURNS, REFUNDS & EXCHANGES

We offer different return policies for different product categories. Please review the details below before initiating a return.

CBD & Hemp Products Return Policy

CBD Trial Money-Back Guarantee: We believe the use of CBD can positively impact your life. To prove it, we offer a 14-day, 100% money-back guarantee on all CBD samples. Simply provide proof of purchase.
Samples are defined as purchases under $50, and customers are limited to one "no questions asked" return per customer.
CBD products over $50 must be returned unopened in the original packaging and will only be eligible for store credit.
CBD Flower is non-returnable and non-exchangeable.

Smoke Shop Supplies Return Policy

Unused smoke supplies or vape hardware may be exchanged within 30 days of purchase.
Items must be unopened, unused, and in original packaging to qualify for an exchange.
A receipt or proof of purchase is required.
DO NOT RETURN USED SMOKE SUPPLIES. Any returned item that has been used or is deemed "dirty" will be destroyed with no refund issued.
Customers should not send products back to the manufacturer.

THC Product Return Policy

Learn more about our return policy by clicking here

Unopened THC products may be exchanged free of charge within 14 days of purchase, provided the original packaging is intact.
Opened products will be handled on a case-by-case basis, at our sole discretion. We may offer store credit, an exchange, or deny the return based on the circumstances.
Customers must provide a receipt or proof of purchase to initiate any return or exchange.

6. AFFILIATE MARKETING PROGRAM

We offer an Affiliate Marketing Program, allowing individuals to earn commissions by referring customers to our store. By participating, affiliates agree to abide by the terms outlined on our Affiliate Program Page.

Affiliate Program Terms:

Affiliates may not misrepresent our products or make false claims.
Promotions must comply with advertising regulations and platform guidelines (e.g., Google, Meta, TikTok).
We reserve the right to terminate an affiliate account at any time for violating our policies.

For full details, visit our Affiliate Program Terms.

7. PROHIBITED USES

You may not use our website or products for:

Any illegal activity or purpose.
Reselling or redistributing our products without written permission.
Violating federal, state, or local laws.
Fraudulent activity, including abuse of promotions or loyalty programs.
Harassing, abusing, or threatening other users or our staff.

Violation of these terms may result in account termination and potential legal action.

8. THIRD-PARTY LINKS & SERVICES

Certain content, products, and services may include materials from third parties. We are not responsible for examining or evaluating the accuracy of third-party websites, nor do we assume any liability for third-party materials, services, or purchases made through third-party links.

9. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted, secure, or error-free.
We are not responsible for any issues caused by third-party tools, services, or platforms linked to our website.
Our products are sold as-is and without warranties beyond those required by law.
We are not liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our services or products.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless J&C CBD, LLC (DBA LOUD Smoke Supply), its officers, directors, employees, affiliates, agents, contractors, and service providers from any claim or demand, including reasonable attorney fees, arising from your breach of these Terms or violation of any law or third-party rights.

11. SEVERABILITY

If any part of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

12. TERMINATION

These Terms remain in effect unless terminated by you or us.
We reserve the right to terminate your account if you violate these Terms.

13. ENTIRE AGREEMENT

These Terms, along with any policies or legal notices posted by us, constitute the entire agreement between you and LOUD Smoke Supply and supersede any prior agreements.

14. GOVERNING LAW

These Terms and any disputes shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to conflict of law principles.

15. CHANGES TO TERMS OF SERVICE

We may update, change, or replace any part of these Terms at our discretion.
It is your responsibility to check this page periodically for changes.
Continued use of our website after updates constitutes acceptance of the new Terms.

16. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@supplyloud.com.

Legal Disclaimer: All products sold on this website are for legal use only. Hemp products, including THCa flower, have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you confirm that you understand and assume all legal responsibility regarding local regulations.