Same-Day Shipping Policy
At LOUD, we're committed to providing fast order processing and reliable shipping
Shipping Procedure By Carrier
Are you looking for our Same-Day Local Delivery info? Click Here!
USPS
- Orders paid for by 2:30 PM Central, on Monday through Friday will ship out the same day.
- On Saturdays, orders must be placed and paid for by 11:00 AM Central to qualify for same-day shipping.
- Orders placed outside of these hours, or during holidays, will ship the following business day
UPS
- Orders paid for by 1:00 PM Central, on Monday through Friday will ship out the same day.
- Orders placed over the weekend will ship Monday morning
- Holidays: Orders placed on federal or company-observed holidays will be processed and shipped on the next business day.
Pricing
Shipping charges are determined by mail carriers and are calculated at checkout
Free Shipping
- Orders Over $100 are eligible for free USPS Ground Advantage Shipping
- Orders Over $250 are eligible for free USPS Priority Shipping
Shipping Confirmation/ Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
- Please note: the tracking number will only be emailed. We are unable to send order confirmation via text
Other ways to track your order:
- Ask the chat bot in the bottom right hand corner of our website
- Visit your account here and view your orders
Out-of-Stock Products
At checkout, please select how LOUD should proceed if a particular strain you ordered happens to be out of stock.
- If you select "Get in touch to arrange a new strain," we will reach out too you for any strain replacements. (Please note, this may delay the shipping time if you don't reply by our Same Day Shipping cutoff time)
- If you click "Replace with next closest strain" we’ll replace it with the closest match in terms of quality, genetic type (indica, sativa, or hybrid), and THC percentage.
Shipping Restrictions
We retain the right to refuse shipment to any locations where local laws prohibit the sale, possession, use, or purchase of any THC or hemp-derived products.
- Furthermore, we are not responsible for determining the legality of these products in your area of residence. By purchasing from LOUD, you assume full responsibility for ensuring compliance with your local laws.
- THCA products cannot be shipped to the following states, per state guidelines: Idaho, Minnesota, Oregon, and Rhode Island.
Shipping Insurance
Want extra protection against theft, damage, and failed deliveries? Just add our shipping insurance to your cart for full protection during transit.
- We cover any hold ups with customs or other regulatory boards (while we are legal and compliant, this is the cannabis industry, and package inspections do occasionally occur). If they decline to deliver it, we'll send another
- We replace any packages lost within the mailing system
- Note: This service does not cover "porch piracy," which is the theft of delivered mail from your property. We highly recommend all customers maintain a secure method for curriers to deliver mail, such as locked mailboxes, parcel lockers, etc. We also recommend making sure packages do not sit outside of ones residence for an extended period of time.